Gentle Touch Mobile Phlebotomy Services ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services and visit our website. Please read this policy carefully to understand our views and practices regarding your personal information.

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1. Information We Collect

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We collect and process the following types of information:

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• Personal Information: Name, address, phone number, email address, and date of birth.

• Health Information: Medical history, test results, and other health-related information necessary to provide our services.

• Payment Information: Billing address, payment method, and transaction details.

• Usage Data: Information about how you interact with our website and services, including IP address, browser type, and pages visited.

 

2. How We Use Your Information

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We use your information to:

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• Provide and manage phlebotomy and lab services.

• Schedule appointments and communicate with you.

• Process payments and send billing information.

• Improve our services and customer experience.

• Comply with legal and regulatory requirements.

 

3. How We Share Your Information

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We may share your information with:

 

• Healthcare Providers: To ensure accurate processing of your lab results.

• Laboratories: To perform the necessary tests.

• Payment Processors: To handle billing and transactions.

• Legal Authorities: When required by law or in response to valid legal processes.

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We will never sell or lease your personal information to third parties for marketing purposes.

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4. Data Security

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We take appropriate measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the internet or method of electronic storage is 100% secure.

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5. Your Rights and Choices

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You have the right to:

• Access, correct, or delete your personal information.

• Opt out of receiving non-essential communications.

• Request a copy of the information we hold about you.

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To exercise these rights, please contact us using the information below.

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6. Retention of Information

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We will retain your personal information only as long as necessary to provide our services and fulfill legal obligations.

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7. Third-Party Links

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Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

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8. Changes to This Privacy Policy

 

We may update this Privacy Policy periodically. Any changes will be reflected with an updated date at the top of this policy.

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9. Contact Us

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If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

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📞 Phone: 314.437.2633
📧 Email: lawndahill@gentletouchllc.com

By using our services, you agree to the terms of this Privacy Policy.